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LifeLock Company Profile

There’s more than one piece to your identity. LifeLock looks at the bigger picture. We’ll alert^† you if we find suspicious uses of your personal information, and if you become a victim of identity theft, we’ll work to fix it.

1 in 4 people have experienced identity theft.¹ So, helping protect yourself simply makes sense. LifeLock knows where to look and how to help fix identity theft.

But, what is identity theft? Identity theft is when thieves steal your personal information in order to take over or open new accounts, file fake tax returns, rent or buy properties, or do other criminal things in your name. In other words, criminals pretending they’re you.

If the wrong people get their hands on your Social Security number, credit card information, birth date or any other personal information, they could potentially empty financial accounts, buy property and even commit crimes–all in your name. Sometimes it could take months or years before anyone even notices. And, unfortunately, there are many ways identity thieves can wreak havoc:

Sell personal information on black market websites
Open new accounts
Manipulate sex offender registries
Manipulate criminal court records
Get payday loans
Take over bank accounts
Drain 401K accounts
Get wireless services

How LifeLock Works

DETECT & ALERT

We can detect a wide range of threats and will alert^† you by phone^††, email and text of the suspicious activity.

MILLION DOLLAR PROTECTION™ PACKAGE

If you’re a victim of identity theft, LifeLock helps protect you with our Million Dollar Protection™ Package. This includes reimbursement for stolen funds and coverage for personal expenses – each with limits of up to $25,000, up to $100,000 or up to $1 million based on the limits of your plan – and our Service Guarantee to provide for lawyers and experts if needed, to help resolve your case.^‡

LifeLock Experience

With hands-on tools and an award-winning Members Services team, we put confidence, transparency and proactivity at your fingertips.

LifeLock helps protect identities with proprietary technology to detect and alert you to identity threats.^† If a customer ever has an identity theft problem while a LifeLock member, our U.S.-based team of specialists will work to resolve it. LifeLock works to find and help fix identity theft problems, including Social Security number misuse and investment account fraud (requires Ultimate Plus membership).

LifeLock identity theft resolution is the best in the business.

Identity theft resolution is the lifeblood of LifeLock. Our U.S.-based resolution teams are all experts in helping resolve ANY identity theft issue that impacts our members. From credit accounts fraudulently opened in a member’s name, to tax refund fraud, to bank-account takeover–we help resolve it (and many more types of identity theft). And if you’re a victim of identity theft, LifeLock helps protect you with our Million Dollar Protection™ Package.^‡

Disclaimers:

No one can prevent all identity theft.

† LifeLock does not monitor all transactions at all businesses.

†† Phone alerts made during normal local business hours.

‡ Million Dollar Protection Package benefits are provided by a Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). The Master Policy provides coverage for Stolen Funds Reimbursement and Personal Expense Compensation, each with limits of up to $25,000 for Standard members, up to $100,000 for Advantage members and up to $1 million for Ultimate Plus members. If needed, LifeLock will provide lawyers and experts under the Service Guarantee. Please see the policy terms, conditions and exclusions at: LifeLock.com/legal

1 – Based on a monthly online consumer survey (n=2044) conducted for LifeLock by MSI International, Apr 2015 – Oct 2016.

LifeLock and the LockMan logo are registered trademarks of LifeLock, Inc.