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Privacy Policy

Last updated: 07.13.26

Independent Health Agents (“IHA,” “we,” “us,” or “our”) operates independenthealthagents.com (the “Site”). This Privacy Policy explains what information we collect when you visit the Site, how we use it, and the choices available to you.

By using the Site, you agree to the collection and use of information as described in this policy.

  1. Information We Collect

We collect two categories of information: information gathered automatically through analytics, and information you provide directly through forms on the Site.

a. Analytics Data (Google Analytics)

We use Google Analytics to understand how visitors use the Site. This may include:

  • Pages viewed and time spent on the Site
  • Referring website or search terms
  • Device, browser, and operating system type
  • Approximate location (based on IP address)
  • General usage patterns and site navigation

This data is collected in aggregate and is not used by us to personally identify you. Google Analytics uses cookies and similar tracking technologies to collect this information. You can learn more about how Google collects and processes data at Google’s Privacy & Terms site, and you can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

b. Information You Submit (Gravity Forms)

The Site uses Gravity Forms to power contact forms, quote requests, and similar inquiries. When you complete and submit a form, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • ZIP code or location
  • Any additional details you choose to include in the form (e.g., insurance needs, questions, comments)

This information is submitted directly by you and stored on our website’s database and/or forwarded to our team via email for the purpose of responding to your inquiry.

  1. How We Use Your Information

We use the information described above to:

  • Respond to inquiries submitted through our forms
  • Provide requested information about insurance products, agent resources, or partnership opportunities
  • Understand and improve how visitors use the Site
  • Maintain the security and proper functioning of the Site
  • Comply with applicable legal and regulatory obligations

We do not sell your personal information.

  1. How We Share Information

We do not sell, rent, or trade personal information collected through the Site. We may share information with:

  • Service providers who help us operate the Site and process form submissions (e.g., Google Analytics, our web hosting provider, and our forms platform, Gravity Forms/WordPress), who are only permitted to use the information to provide services to us
  • Affiliated companies within the Liberty Company family of brands, where relevant to responding to your inquiry
  • Law enforcement or regulators, if required to do so by law or in response to valid legal process
  1. Cookies

The Site uses cookies, primarily through Google Analytics, to collect the usage data described above. Cookies are small text files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Site may not function properly if you do so.

  1. Data Retention

We retain form submission data for as long as necessary to respond to your inquiry and for legitimate business record-keeping purposes. Google Analytics data is retained according to Google’s default retention settings unless we configure otherwise.

  1. Your Choices and Rights

Depending on your state of residence, you may have rights regarding your personal information, which can include the right to request access to, correction of, or deletion of the information we hold about you. To make such a request, contact us using the information in Section 9.

If you no longer wish to receive communications from us after submitting a form, you may contact us to opt out.

  1. Children’s Privacy

The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

  1. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

help@ihealthagents.com