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Spark Platform for Medicare Agents | Independent Health Agents
Medicare agent platform · Contract through IHA

The all-in-one platform Medicare agents use to quote, enroll, and grow.

Spark is a Medicare-specific CRM, quoting & enrollment engine, marketing center, contracting hub, and commissions tracker — all in one screen. Get contracted through Independent Health Agents and replace the five tools you're juggling now.

10,000+ broker partners~250,000 enrollments in 202584% client retention85% of agents earn more after switching
Live in Spark
Spark Medicare CRM showing a client profile with prescriptions and coverage details
~250K
Enrollments processed in 2025
Source: Spark Advisors
+40%
Growth in agency enrollments after switching to Spark
Source: Spark Advisors
84%
Average client retention rate after partnering with Spark
Source: Spark Advisors
What is Spark?

The easiest all-in-one platform Medicare agents have ever used.

Spark is a technology-enabled brokerage purpose-built for top Medicare producers and agencies. Instead of paying for a CRM, a quoting tool, a marketing tool, a commission tracker, and a contracting portal — you get them all in one place, for free, with a team that actually answers the phone.

Quote & enroll in one flow

Spark's Sunfire integration pulls client data from your CRM straight into quoting and enrollment — no re-keying, no tab-switching, no dropped apps.

Built-in agent CRM

Every lead, call, SOA, and policy in one timeline. Never lose a client again because you couldn't find the last conversation.

Automated marketing

Retention emails, birthday touches, AEP campaigns — sent automatically so your clients stay yours year after year with zero extra work.

Commissions, clearly

See every commission from every carrier in one dashboard. No more chasing statements or wondering where a payment went.

Fast, digital contracting

Spark onboarded 60,000 broker contracts in a single year. E-sign, auto-routing, status tracking — no paper, no guessing.

Real agent support

Spark's NPS is 91 — higher than Apple's. That's what it feels like when your FMO's back office actually has your back.

A look inside the platform

Five tools, one login. Here's what agents click every day.

Stop double-entering data into your CRM, your carrier portals, your spreadsheet of contracts, and your commissions tracker. These are the actual screens you'll work in.

Medicare CRM

One client view — needs, history, prescriptions, plan

The only Medicare-specific CRM that lets you work leads, quote, enroll, and manage retention from the same client record. Information & needs, contact history, quote & enroll, and support & service all live in one tab strip.

  • Prescription & provider data alongside the client profile
  • Send needs assessments by SOA-compliant text or email
  • Year-round retention campaigns, white-labeled to your brand
Spark CRM client profile with Medicare information and prescription list
Contracting & RTS

Track every appointment and Ready-to-Sell status

Stop chasing carrier emails for RTS confirmations. See every contract, certification, and writing number for every state — across UnitedHealthcare, Humana, Aetna, Wellcare, Anthem and more — in one table.

  • One-click "Request a contract" through IHA
  • Real-time RTS status per carrier per state
  • Override commissions visible alongside writing numbers
Spark Ready to Sell carriers list with status, level, and writing numbers
Production & commissions

Carrier data and commissions across every line of business

See who enrolled, what carrier, what plan, what effective date, and what commission — across every carrier you write — in one report. Export to CSV when accounting asks.

  • Production by agent, by carrier, by plan, by month
  • Pending vs Active vs Cancelled status at a glance
  • Statement reconciliation handled by Spark's commissions team
Spark Carrier Data report showing enrollments across UnitedHealthcare, Humana, Cigna, Aetna
Customer support

Spark's Medicare experts handle the calls you don't want to take

Billing issues, provider search, eligibility questions, plan changes — your client opens a Support Request and Spark's team handles it as an extension of you. 97% of agent support emails answered within 24 hours.

  • Bilingual (English / Spanish) client support
  • Active vs pending request status visible to you
  • Reduces churn by keeping clients out of carrier hold queues
Spark Support Requests view showing pending and active client tickets
For agency principals

Manage your team's production in one dashboard

If you run an agency, see every downline agent's enrollments, contract status, RTS coverage, and override commissions in a single screen. Drill into any agent for their full pipeline.

  • Production rollup across all your agents
  • RTS coverage gaps highlighted (so no agent misses a sale)
  • Onboarding tracker for new agents joining your downline
Spark My Agents view showing 183 total agents with enrollments and contact counts

Less admin. More time selling. Bigger books.

Top agents on Spark aren't working harder — they're working smarter. The platform quietly removes the worst parts of the job (duplicate entry, lost leads, messy commissions) so the hours you used to lose go back into sales and service.

  • No double entry between quoting and enrollment
  • Automated AEP + retention campaigns built for Medicare
  • Every carrier commission in one clean report
  • Back-office team that answers — contracting, licensing, leads
1M+
Hours saved for Spark agents in 2025 alone
60K
Broker contracts processed in a single year — fastest onboarding in the business
Spark replaced four separate tools on day one. I quote, enroll, and follow up from one screen — and for the first time I actually know what my commissions look like in real time.
— Independent Medicare Agent · Spark NPS: 91
How it works

Three steps to get contracted on Spark through IHA.

Independent Health Agents routes your Spark contracting directly through our agency hierarchy — so you get the Spark platform plus IHA-level support, training and carrier access.

01

Click Sign Up

Use the IHA-specific Spark contracting link below. Your request lands in the Independent Health Agents hierarchy automatically.

02

Finish Digital Contracting

E-sign your carrier appointments inside Spark's portal. Certifications, NPN, E&O — all uploaded and tracked in one place.

03

Start Quoting & Selling

Log in, pull up a lead, and quote every Medicare Advantage, PDP, and Med Supp plan in your state in seconds. Enroll without leaving the screen.

Old stack vs. Spark

Stop paying for five tools that don't talk to each other.

Most Medicare agents are stitched together across a CRM, a quoting tool, a commission tracker, a marketing service, and a contracting portal. Spark is one login that does all of it.

Old stack The agent burning hours

  • CRM, quoting tool, enrollment tool — all separate
  • Re-enter client info every time you switch platforms
  • Commissions arrive as random statements from six carriers
  • No retention marketing — clients drift away each AEP
  • Contracting by PDF, fax, email, and hope

IHA + Spark The agent writing more

  • One login replaces your entire tech stack
  • Client data flows CRM → quote → enrollment automatically
  • Every carrier commission in one real-time dashboard
  • Automated AEP + birthday marketing built for Medicare
  • E-sign contracting — most agents onboard in days, not weeks
Frequently asked

Quick answers.

What is Spark Advisors exactly?

Spark Advisors is a technology-enabled FMO / brokerage for Medicare agents and agencies. It combines carrier contracting, a CRM, quoting and enrollment, marketing automation, and commission tracking into a single platform — all free for the agents who use it.

Will I still own my book of business?

Yes — always. Unlike most FMOs and aggregators, IHA agents keep 100% ownership of their book. Your Agent of Record, your renewals, your client relationships stay with you — period. If you ever leave IHA, you take everything with you. We treat agents as the independent professionals they are. That's also why we're selective: IHA only accepts agents with the experience and values we represent — so you're working alongside peers you'd be proud to share a roster with.

Will my commissions go down if I move to IHA?

Almost always the opposite. Most agents are able to upgrade their existing carrier contracts on day one — same carriers, higher commission level. In fact, 85% of agents earn more per policy with IHA than they did with their previous FMO. Because IHA has direct relationships with most carriers, we can pull you up the override hierarchy without disturbing your in-force book or production credits.

I'm an experienced agent — what will IHA teach me that I don't already know?

Honestly? Probably nothing about how to sell. Our agents already know the craft.

What IHA gives experienced producers isn't training — it's leverage:

  • Direct-to-carrier pull for upgraded contracts and faster RTS approvals
  • Earlier intel on CMS rule changes so you're never caught flat-footed in October
  • A peer Slack where 100+ producers share what's working, debate plan design, and flag carrier issues in real time
  • Spark + white-label tech so you stop paying for a separate CRM and personal enrollment site
  • A contracting team that handles AOR transfers, recerts, and SureLC chasing — so you spend more time in front of clients

If you're already good, IHA makes you faster. If you're already big, IHA makes you more efficient. We're not here to teach — we're here to remove friction.

Why contract with Spark through IHA?

Going through Independent Health Agents plugs you into our hierarchy so you get Spark's technology plus IHA's back-office, training, lead support and group/ACA/ICHRA opportunities that pure Medicare FMOs can't offer.

Does it cost anything?

No. Spark's platform is free to agents. You're paid standard commissions on the business you write, and Spark is compensated on the override side — your commissions are not reduced.

Do I have to give up my existing carrier appointments?

Not necessarily. Many agents keep their existing appointments and add new carriers through Spark. Your IHA contact can walk through what makes sense for your book.

What carriers does Spark support?

All the majors — Humana, Aetna, UnitedHealthcare, Wellcare, Cigna, Anthem/Elevance, and many regional plans. Spark's back office handles the contracting across every carrier in one request.

How fast can I start selling?

Most agents are ready to quote and enroll within days of submitting contracting, assuming AHIP and state certifications are already in place.

Write more Medicare business with half the headache.

Spark is the platform top independent Medicare agents are moving to. Contract through Independent Health Agents to get the technology, the carriers, and a back office that makes your day easier — not harder.

Sign Up Through IHA →
Direct Spark contracting link · routes to the IHA hierarchy